Privacy Policy

Effective date: 01/01/2026

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Who we are and what this policy covers

The Deck, LLC, doing business as The Deck Down Under ("we," "us," or "our"), operates www.thedeckdownunder.com. This policy explains how we handle personal information in connection with our website, online inquiries, and related restaurant communications. Separately operated ordering, reservation, payment, and social media services also have their own privacy policies.

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Information we collect

Depending on how you interact with us, we may receive:

• Contact information you provide, such as your name, email address, and telephone number.

• Inquiry, reservation, order, event, or accommodation details, including messages and preferences you choose to share.

• Employment application information, such as your work history, availability, and other application materials.

• Order and transaction details made available to us by ordering, payment, reservation, or loyalty providers.

• Technical information collected through our website and hosting services, such as IP address, browser and device information, pages visited, referring pages, and interaction times.

Please do not submit payment card details, Social Security numbers, or other sensitive information through general website forms, chat, or email. Payment providers handle card information according to their own policies and payment processes.

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How we use information

We use information to respond to questions, manage guest requests and restaurant services, communicate about orders or reservations, evaluate employment applications, operate and improve the website, prevent misuse, maintain records, and meet legal obligations. Where you subscribe or otherwise provide any required permission, we may use contact details to send restaurant news, specials, or event information.

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Cookies and website technologies

Our website is hosted on Wix. Wix and enabled website features may use cookies and similar technologies for site operation, security, preferences, and measurement. Optional analytics, embedded services, and advertising tools, when enabled, may also collect information about website interactions.

You can manage cookies through your browser settings and any cookie controls displayed on the website. Blocking certain cookies may affect functionality. Third-party tools may have separate privacy and cookie settings.

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When information is disclosed

We disclose information as needed to businesses that help operate our restaurant and website, such as hosting, communications, ordering, reservations, payments, loyalty, and technical support providers. Information may also be disclosed to professional advisers, to comply with law or valid legal requests, to protect rights and safety, or in connection with a business transfer subject to applicable safeguards.

If you follow a link or use an embedded service, that provider may collect information directly. Examples of services accessible through our website include Wix hosting and forms, Toast ordering or gift cards, and the reservation provider identified at the time of booking. Review the provider's policy before submitting information.

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Social media and automated communications

Messages and reviews submitted through Google, Facebook, Yelp, or other platforms are also subject to those platforms' policies. Information you post publicly may be visible to others.

Where we use an AI-assisted or automated service to help manage restaurant inquiries or public profile activity, relevant messages or public content may be processed by that provider to deliver the service. Avoid submitting sensitive information through automated channels. Contact restaurant staff for questions about how a particular channel handles your information or to request direct assistance.

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Marketing choices

You may unsubscribe from marketing emails using the instructions in the message or contact us at the address below. If you receive optional marketing text messages, follow the opt-out instructions provided with that program. Opting out of marketing does not prevent communications needed to handle an order, reservation, or other request you made.

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Retention and security

We retain information for as long as reasonably needed for the purposes described in this policy, including applicable business recordkeeping, tax, legal, security, and dispute-resolution needs. Retention periods vary by information type and service provider.

We use reasonable administrative and technical measures designed to protect information. No online transmission or storage system can be guaranteed completely secure.

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Your requests

Contact us to request access to, correction of, or deletion of personal information we hold about you, or to ask about our practices. Depending on where you live and applicable law, you may have additional rights, including rights concerning targeted advertising or certain disclosures. We will respond as required by applicable law and may verify your identity. Some information must be retained for legal or other permitted reasons. Requests concerning information held independently by another provider should also be directed to that provider.

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Children

This website is intended for a general audience and is not directed to children under 13. If you believe a child under 13 has submitted personal information through our website, contact us so we can investigate and take appropriate action.

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Changes to this policy

We may update this policy as our services or practices change. The effective date will identify the current version. Where required by law, we will provide additional notice or obtain consent before applying material changes.

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Contact

The Deck Down Under / The Deck, LLC

11303 E. Chicago Rd, Jerome, MI 49249

Phone: 517-900-9213

Email: thedeckdownunder@aol.com